If your package of reclaimed wood items arrives damaged, refuse delivery. If you notice damage after unpacking your wood contact us immediately (within 24 hours of delivery) and share photographs with us of the damaged items.
Product returns require prior approval from an agent of Centennial Woods LLC to assure credit. Contact us within 30 days of receipt to process a return. A 20% restocking fee and return shipping will apply. Returns must arrive in their original condition. The 20 square feet of reclaimed wood paneling/planks must be returned to us with the straps still bound around the bundles of wood.
Reach us at (307) 745-3672 or send us a message at email@example.com.
We are open 8 am to 5 pm Monday through Friday.